Privacy Last Updated November 2025
Data Collection
We collect information you provide when you submit a move request, request a quote, or communicate with us. This may include your name, email address, phone number, company name, equipment details, and pickup/drop-off locations. We also collect technical information such as IP address, browser type, device identifiers, and usage data (pages viewed, actions taken, and general interaction analytics) through cookies and similar tracking technologies.
Information Processing
We use your information to provide and improve the Equipment Move service, including:
- Processing equipment move requests and generating quotes.
- Coordinating logistics with Haulers and sending status updates.
- Communicating with you about your requests or account.
- Maintaining and improving the functionality, reliability, and security of our platform.
- Preventing fraud and enforcing our Terms of Service.
- Complying with legal and regulatory obligations.
Sharing Information
We do not sell your information. We may share information only in the following situations:
- Haulers and Service Providers. We share the information necessary to fulfill your move request—such as contact info, equipment details, and pickup/drop-off locations—with Haulers assigned to your job. We also share information with vendors who support our operations (hosting, analytics, communication tools).
- Legal Compliance. We may disclose information when required by law, subpoena, or other lawful process.
- Business Transactions. Information may be transferred as part of a merger, acquisition, asset sale, or similar event.
Data Retention
We retain personal information only as long as necessary to provide our services, complete transactions, maintain records, resolve disputes, enforce our agreements, and comply with applicable laws. When no longer needed, data is securely deleted or anonymized.
Privacy Rights
Depending on your location, you may have rights to access, correct, or delete your personal information, or object to certain processing. To exercise these rights, contact us at team@equipmentmove.com.
If you request deletion of your information, we will remove your account and data from our active systems. We may retain limited information only where legally required or necessary to prevent fraud or misuse.
Cookies and Tracking
We use cookies and similar technologies to recognize returning users, analyze usage, and improve the Service. You may control cookies through your browser settings. Disabling cookies may limit certain functionality.
Security
We use reasonable technical and organizational measures to protect your information. However, no system can guarantee complete security, and you use the Service at your own risk.
Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for their content or privacy practices. You should review their privacy policies separately.
Children’s Privacy
The Service is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe information was collected from a child, please contact us immediately.
Updates
We may update this Privacy Policy from time to time. Changes will be reflected by the “Last Updated” date. Continued use of the Service after updates indicates acceptance of the revised policy.
Contact Us
For questions or concerns regarding this Privacy Policy, contact us at team@equipmentmove.com.